Stone Edge Archives - Stone Edge Technologies

Legacy Avalara Integration No Longer Working (7.052 or older)

Overview On September 26, 2022, we were notified by Stone Edge users that Avalara was returning an authentication error for Stone Edge users on the old integration. This includes any version older than 7.052 and versions 7.701-7.723. This is because the prior versions use a legacy integration that Avalara no longer supports. Stone Edge was updated to use the current Avalara API integration, starting with version 7.724. This integration works and will continue to be maintained for new releases of Stone Edge. The issue: When trying to use Stone Edge and having Avalara set as the sales tax system, the following error will appear: Solution: We recommended updating to the current version of Stone Edge Order Manager, which can be downloaded here: Download Gateway - Stone Edge Technologies If you need help upgrading to the current version and are already within the 7.7xx, please reach out to support@stoneedge.com. If you are on version 7.052 or below, please contact sales@stoneedge.com to ensure a smooth update to the 7.7xx series. Note: While it may be appealing to try and update the code so you can stay on the same version you are currently on, it is not recommended. Reviewing the code and [...]

By Erich Odenweller|2022-09-26T18:50:31+00:00September 26th, 2022|Support, Tips & Tricks|0 Comments

Colorado Retail Delivery Fee

Overview As of July 1, 2022, Colorado has implemented a retail delivery fee "All deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax." (Colorado Department of Revenue website) "Retailers that make retail deliveries must show the total of the fees on the receipt or invoice as one item called 'retail delivery fees.'" (Colorado Department of Revenue website) Retail Delivery Fee | Department of Revenue - Taxation (colorado.gov) NOTE: Read the article for full specifications of the fee and what is required Starting with version 7.732, Stone Edge will have a built-in solution to comply with this fee. The change will: Add the necessary $0 line item to manual orders shipping to CO Let anyone using order manager as their tax system add a flat rate to their sales tax Marketplaces should have systems in place to deal with this change since the customer first sees their receipt from the website upon ordering. Marketplaces and Sales Tax Systems (Updated 7/05/2022) This is a list of articles regarding different company's approaches to this new fee Marketplaces Amazon Colorado Marketplace Tax and Retail Delivery Fee Collection FAQ [...]

By Erich Odenweller|2022-09-26T18:45:16+00:00July 1st, 2022|Support, Tips & Tricks, Updates|0 Comments

Commercial Invoice – An Overview

Some of you have been inquiring about Commercial Invoice recently. Why is it so important? Well, it is the primary document used by most foreign customs agencies for shipping all non-documents internationally. That importance is why we have decided to compile a list of resources – a cheat sheet, if you will – that can answer questions and provide further resources. It’s not the only required document for sending an international shipment, however. The other documents include, Export Declaration (B13A), Certificate of Origin, and the Toxic Substances Control Act form. (Note: When printing from within Stone Edge, you will have everything you need to ship internationally, but if their are ever any concerns or questions, feel free to contact us. We are more than happy to help). But for now, let’s dive into the details about Commercial Invoice. Here’s what the experts have to say: Sources: FedEx UPS USPS Overview It is important to ensure that information on all your documents is consistent and accurate, starting with the Commercial Invoice. It is the foundation of all other documents and is the first international shipping document that should be completed. The information provided on other international shipping documents, including the air [...]

By John Frazar|2020-02-19T20:04:00+00:00February 13th, 2020|Support|0 Comments