Yearly Archives: 2019


Small Business, Big Sales: Order Management/Point of Sale Software Helps Small Retailer Cope with Mass Orders

They came, they saw, they purchased … Thousands of customers, without a hitch. In April, Pilotmall.com took part in The SUN ’n FUN International Fly-In, in Lakeland, Florida—one of the largest airshows in the U.S. with over 150,000 attendees. They brought a truckload of pilot paraphernalia to sell in their Aviation Superstore in three locations at the event—at the main tent and in two remote locations.  They were used to handling dozens of transactions a day in their normal business, but this would be different. Now they needed to be able to handle more than a thousand transactions a day. Fortunately, they had a plan. Pilot Mall processed more than 8,500 sales using the Stone Edge Order Manager at Sun 'n Fun Airshow in Lakeland, FL. Pilotmall.com Aviation Superstore sells more than 4,000 products for pilots, including aircraft manuals, supplies, apparel, bags, books, charts, headsets, logbooks, software, oxygen systems, safety accessories, and more. In business for more than 11 years, they sell primarily through online and mail order channels although they have a warehouse store in St. Petersburg, Florida that handles a small amount of walk-in traffic. This year they decided to have a significant presence at several [...]

By |2020-01-10T17:11:26+00:00November 12th, 2019|Case Studies|0 Comments

Critical Stone Edge Update for Yahoo Store Owners

Overview Due to recent security enhancements made by Yahoo, there is a mandatory code change needed in Stone Edge in order to continue to process payments via the Yahoo Payment API.  For Yahoo users who do not use the Payment API, there is no further action required. This change is discussed in detail here:  https://help.smallbusiness.yahoo.net/s/article/SLN19413 Who is Effected All Yahoo Stores who use the Yahoo Payment API to process payments in the Stone Edge Order Manager. The Fix For Merchants Using The Stone Edge Order Manager Version 5.9x to 7.048 There are multiple options to obtain the fix: Option 1 (preferred):  Upgrade to version 7.049 or higher, including the current beta release (but not 7.1x or 7.5x) Option 2:  For merchants who may have difficulty upgrading to do heavy customizations you can manually apply the code change below.  The code change must be made on ALL PC's running Stone Edge Order Manager. Steps for Updating the Code Manually With Stone Edge open hit Control-G to open the VBA code.  Then click anywhere in the code. Hit Control-F to open the Find window Copy and paste the following text into the Find What text box: payment.store.yahooapis.com/V1/order Select "Current Project" under Search and [...]

By |2020-01-10T16:50:33+00:00June 19th, 2019|Updates|0 Comments

Setting up Google Express with Stone Edge

Google Express uses OAuth authentication which requires the customer to login to the integration server to allow Google Express to authorize our access to your account.  The instructions below will show you how to authorize us to access your Google Express account setup the integration. Google Express Authentication Authorization Instructions Provide your Google Express Account Information: An account will be created on our server to start the process of connecting to Google Express, please provide the following information. Email address of account owner Phone number Primary web site Contact name Google Express Merchant ID Create a Password: We will configure an account for you on the integration server and send you a username and password to access your account.  Once received, open a browser and navigate to the URL provided.  Click the "Forgot Password" link.  Enter the username provided, and follow the on screen prompts to create a new password. Link your Google Account via oAuth: After you've created a password, log into the integration server, scroll to the Channel List and click the “Update Channel” Link for Google Express. Click the link labeled “Authorize Google Express Access” Select the Google Account that is related to your Google Express Store [...]

By |2019-06-19T17:26:21+00:00January 27th, 2019|Support|0 Comments