Small Business, Big Sales: Order Management/Point of Sale Software Helps Small Retailer Cope with Mass Orders

They came, they saw, they purchased … Thousands of customers, without a hitch. In April, took part in The SUN ’n FUN International Fly-In, in Lakeland, Florida—one of the largest airshows in the U.S. with over 150,000 attendees. They brought a truckload of pilot paraphernalia to sell in their Aviation Superstore in three locations at the event—at the main tent and in two remote locations.  They were used to handling dozens of transactions a day in their normal business, but this would be different. Now they needed to be able to handle more than a thousand transactions a day. Fortunately, they had a plan. Pilot Mall processed more than 8,500 sales using the Stone Edge Order Manager at Sun 'n Fun Airshow in Lakeland, FL. Aviation Superstore sells more than 4,000 products for pilots, including aircraft manuals, supplies, apparel, bags, books, charts, headsets, logbooks, software, oxygen systems, safety accessories, and more. In business for more than 11 years, they sell primarily through online and mail order channels although they have a warehouse store in St. Petersburg, Florida that handles a small amount of walk-in traffic. This year they decided to have a significant presence at several [...]