Upgrading the Order Manager

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Periodically, it is necessary to upgrade the release the Order Manager software to obtain bug fixes or a completely new version of the program. When upgrading the Order Manager, it is imperative that all workstations are running the same version of the software to avoid data corruption.

Follow the instructions below to implement the changes.

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Updating the Program in a Production Environment

  1. Review the system requirements for the current release of the program, especially those about Microsoft Access.

  2. Make sure that the latest version of all custom reports, queries, forms, modules or tables have been exported to the Custom  Reports database.

  3. Close all instances of the Order Manager in the complex. Close any other applications, such as shipping software, that may be accessing the Order Manager's data file.

  4. As a precaution, BACK UP THE DATA FILE, the Custom Reports.mdb and the Email Templates folder.  The latter two should be located in the same file folder as your data file. The built-in Backup Data File button only works for Access databases, not SQL databases. Use SQL Sever Management Studio to make a backup copy of an SQL database.

  5. Using an Internet browser, go to: http://www.stoneedge.net/dlgateway.

  6. Enter the user name and password provided in the email received from Monsoon Commerce, Inc. when the program was originally purchased or when you last renewed your support contract.

  7. Once signed in to the download gateway, locate the version of the program you wish to install and select the Download button.  

  8. When prompted during the download to Open or Save, choose Save.

Save the installer program in the same folder as the data file. This will ensure that the merchant will have a copy of the installer in the event that it becomes necessary to re-install the program. S Placing it in the same folder as the data file will hopefully ensure that it is being backed up for disaster recovery purposes as well.

  1. Go to the Windows Control Panel and in Add/Remove Programs, Remove Stone Edge Order Manager. If a Beta version of the program is being installed, this step may be skipped, leaving the general release of the program installed as a fall-back precaution.

  2. Using My Computer or the Windows Explorer, locate the setup (installer) program that was downloaded in step 7. Windows Vista and Windows 7 users must right-click the installer icon and select Run as Administrator. Windows XP users simply need to double-click on the file to launch the installer. If you are upgrading to Version 7 of Stone Edge, be aware that Windows Vista and Windows XP are no longer supported operating systems.

  3. Follow the instructions on the screen to install the program. We STRONGLY RECOMMEND installing the program in the default folder (c:\StoneEdge).

  4. With all other users still out of the program, run the new version on one workstation and convert the data file to the new version's format.

  5. Once satisfied that the program is working fine, backup the store data file and install the new version of the program on all other workstations in the complex.

  6. For information about installing the Order Manager on a network, please go to: Installing the Order Manager.


Created: 10/10/11

Modified: 8/12/14

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