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The Stone Edge Order Manager allows the user to manage Internet and phone orders from multiple sales channels, or shopping carts. For example, orders from Miva, Yahoo!, and Amazon shopping carts can all be managed through a single interface from a single Order Manager database.
This configuration should only be implemented if the sales channels are part of the same legal entity. Accounting data is exported as a single company.
It is most beneficial to use this configuration when inventory is shared across several shopping cart systems.
Single Inventory Source
If inventory is shared across the sales channels, it can be managed more effectively from a single Order Manager database
Overall inventory levels can be easily and quickly viewed
Depending on the shopping cart systems in use, real-time inventory tracking can be configured to keep all of the channels up-to-date with the current product QOH numbers
QuickBooks Export
All data will be exported to a single QuickBooks Company file as one company
Combined Reporting
Reports that list information by source (shopping cart) can be generated, allowing you to track sales performance of products across sales channels
Simplified Program Maintenance
Only one store file would need to be backed up on a daily basis
Retain Branding
Cart-based system parameters support the use of different email addresses, company contact information and logos
Separate Credit Card Processors
Use the Cart-based parameters to configure different credit card processors for each shopping cart, if necessary
Manual Orders can be Associated with a Shopping Cart
Use the cart-based parameters to leverage the branding of manually placed orders
Using either a brand new store file or an existing store file, create a definition for each Shopping Cart within the Stone Edge Order Manager. Refer to Create/Edit Shopping Carts.
Configure the Cart Based System Parameters (Special Parameters) as they apply to each shopping cart system.
Also refer to Setting Up Multiple Credit Card Gateways, if necessary.
Company (name, info)
Credit Cards (processor/gateway)
Email (from address)
Reports (templates, logo, messages)
Created: 10/10/11
Modified: 2/6/12
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