Orders are delivered to a Stone Edge Technologies server by Altura's web-based real-time order delivery system. As orders are placed, Altura sends them to the Stone Edge server where they are stored until you import them into the Order Manager. The Altura server knows which orders belong to which merchant based on your Catalog ID. After you import your orders, Altura deletes them from its server.
See Setting Up an Altura Shopping Cart for directions on how to set up an Altura shopping cart.
Import Orders
1. Go to the Main Menu and click the Import Orders button.
2. The Import Orders dialog box opens:
Click on the appropriate Altura (Shop.com) shopping cart.
Click on the Import via Internet button.
The Import archival data? dialog box opens. Note: You will only see the message boxes in steps 5 & 6 if you are importing orders for the first time. In the future, if you need to import old orders, go to Main Menu>Maintenance Menu>Import/Export>Import Old Orders.
If the orders that you are importing from your shopping cart have already been processed and shipped, click Yes.
If the orders that you are importing from your shopping cart are new and have not been processed and shipped, click No.
The Select a Date dialog box opens. Click on the last day on which the Order Manager can assume that all orders have been processed and shipped. Any orders dated afterward will be "unapproved" in the Order Manager after they are imported.
If any records in your shopping cart do not contain line items (e.g., you entered a test order), you may see a message box stating that an order does not include any ordered items. Click OK.
When the Order Manager has completed importing all of the orders in your shopping cart, you will see a confirmation message box. Click OK.
If you selected the option to print an order summary after importing orders in the Store Setup Wizard, the Select Printer for Order Summary dialog box opens. Note: The Select Printer for Order Summary dialog box may not open if the system parameter UsePrinterMenu (in the Reports group) is set to False.
You can print to the default printer or you can print to a different printer by clicking the Selected Printer checkbox and clicking the name of the printer in the Select a Printer list box. If necessary, click on a printer tray in the Select a Paper Source list box. Click Print.
If you will always print to the same default location, click the Don’t display this menu any more check box, and it will not open each time you import orders.
Click Cancel to exit the Select Printer for Order Summary dialog box.
Your view returns to the Import Orders dialog box.
Click on the View Orders from Last Import button.
The View Orders dialog box opens, automatically filtered by Orders from Last Import. These are your new orders.
Click Close to exit the View Orders screen.
See Also