Order Import Templates

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Overview

This feature is part of the "Generic" shopping cart import license. If you do not have a generic shopping cart license and wish to import orders from shopping carts for which the Monsoon Order Manager does not provide built-in support, please contact Monsoon Commerce to purchase one.

To create an Order Import Template, go to Main Menu>Import Orders>View Import Templates.

Make sure that the data to import is in an appropriate format: either a comma-delimited or tab-delimited text file. Importing data from an MS Access database is no longer supported.

When importing data from a text file and the data contains commas, the file should be saved as a tab-delimited file, not as a.csv file.

Quotes should not be present in text files, regardless of whether it is a csv or tab-delimited file, or you will encounter errors.

Create a generic shopping cart in the Monsoon Order Manager and configure it to use the Order Import Template.

At the Import Orders screen, select that shopping cart, then select Import via Template.

There is no limit on the number of Order Import Templates that can be created.

The same order import template can be used for different Generic shopping carts, if you receive data in the same format from multiple sources, or you can use different templates for different carts if you receive data in different formats from each source.

Best Practice

Before importing data into the store data file, make a backup copy in case you need to back out the changes.

Description of the Screen

Order Import Templates: Select File tab

 

Load a Template

Save

New

Delete Current Template

Close

File to import from

Browse

First row field names

Field Delimiter

Store file name and path

Clear All

Test:

Test Data

View Test Orders

Select Fields

Datasheet Grid

Data Requirements

Required Fields for all Imports

The following fields must be present and must contain data for all records:

Requirements for Importing from Text Files

  1. There should be no BLANK rows in the text file, either at the top, the bottom, or within the body of the file.

  2. The first row can contain field names. Field names should only include letters, numerals and spaces. No periods or other punctuation symbols are allowed. If the first row contains field names, the program tries try to match them up with Monsoon Order Manager’s fields wherever it can.

  3. There must be only one line item per row in the text file. If an order has more than one line item, there should be a separate row in the text file for each item. The program will get the order level data (names, addresses, etc.) from the first record for each order. Subsequent records for the same order only need the order number and the line item information (SKU, price, quantity, etc.). Addresses and other order level data in those records is ignored.

  4. All required fields must be filled-in with valid data.

Creating a New Template

  1. Select the New button and enter a name for the new template.

  2. Enter the full path and file name of the text file or Access database that contains the order information to be imported, or select the Browse button to navigate to  the file.

  3. Match Monsoon Order Manager fields with the fields in the data by selecting an entry from the drop-down lists. Note that the program automatically makes selections if the field names in the text file match Monsoon Order Manager field names.

  4. Be sure to match the appropriate fields on all tabs: Order Info, Names, Addresses, etc., Line Items and Custom Order Fields. Fields marked with an asterisk are required fields.

  5. To test the new template, select All Orders or 1st 100 Orders, and select the Test Data button. Testing your data will not have any effect on either your data or Monsoon Order Manager data. The program displays test results when it is finished. You can then select View Test Orders to see the data as it would be imported during a real import. If you encounter problems, review the Data Requirements.

  6. Select Save to save the template when you are finished.

Creating a Generic Shopping Cart  

Importing Orders from the Text File

Additional Information

Import Orders

Created: 2/28/12

Revised: 5/26/2015

Published: 08/19/15