Print Recovery

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Overview

• The Print Recovery function allows you to recover from unexpected printing problems, such as paper jams.
• Each time you print an invoice an itemized bill for goods sold or services provided containing individual prices, the total charge and the payment terms; in Monsoon OMS, an order "invoice report " is synonymous with "sales receipt", packing slip, credit slip or mailing label, SEOM makes a record of the order number, the number of copies printed, the type of print job and from where the print job originated. It also keeps a time stamp showing when the original print job was printed.
• The Print Recovery function is controlled by two Report group system parameters settings in Stone Edge that enable users to configure the program integrate with their business operations. Stone Edge includes hundreds of System Parameters to do just that. To change a system parameter, go to the Main Menu > Settings > System Functions > Set System Parameters.:

UsePrintRecovery, which enables or disables the function

PrintRecoveryDays, which defines how far back SEOM should keep records of your print jobs (default = 3 days)

Note: If you have a busy store with large numbers of orders, Stone Edge Technologies Inc. recommends that you do not keep this information for an extended period of time to avoid taking up a large amount of space in your database.

Description of the Print Recovery Screen

Reprinting Reports from the Print Recovery Queue

1. Go to the Main Menu>Settings>Report Functions>Print Recovery.

2. A list of recently printed invoices, labels, credit slips and packing slips is displayed.

3. Click the Reprint check box in the row of each report you want to reprint.

4. If you want to send the print job to your default printer, click the Default Printer check box.

5. If you want to select to "left-click" the mouse on an object, usually a row in a table, in the context of Monsoon OMS documentation a different printer, click on a printer in the Select a Printer list box and then click the Selected Printer check box above it. Click on a paper source in the Select a Paper Source list box.

6. Click the Print button to send the print request to your printer. The Reprint checkboxes are cleared.

Created: 1/20/12

Revised: 4/24/12

Published: 04/14/16