Upgrading Stone Edge

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Overview

Periodically, it is necessary to upgrade the SEOM software to obtain bug fixes or a completely new version of the program. When upgrading SEOM, it is imperative that all workstations are running the same version of the software to avoid data corruption.

Follow the instructions below to implement the changes.

Updating the Program in a Production Environment

  1. Review the system requirements for the current release of the program, especially those about Microsoft Access.

  2. Make sure that the latest version of all custom reports, queries, forms, modules or tables have been exported to the Custom  Reports database.

  3. Close all instances of SEOM in the complex. Close any other applications, such as shipping software, that may be accessing the SEOM data file.

  4. As a precaution, BACK UP THE DATA FILE, the Custom Reports.mdb and the Email Templates folder.  The latter two should be located in the same file folder as your data file. The Backup Data File button only works for Access databases. If you have an SQL store data file, you can create a backup through SQL Server Management Studio.

  5. Using an Internet browser, go to: http://www.stoneedge.net/dlgateway.

  6. Enter the user name and password provided in the email received from Stone Edge Technologies Inc. when the program was originally purchased or when you last renewed your support contract.

  7. Once signed in to the download gateway, select Download next to the application.  

  8. When prompted during the download to Open or Save, choose Save.

  9. Save the installer program in the same folder as the data file. This ensures you will have a copy of the installer in the event that it becomes necessary to re-install the program. Stone Edge Technologies Inc. only keeps the latest version of the program at the download gateway, so if in six months one workstation needs to have the program re-installed, the merchant would need to upgrade all workstations to the latest version of the program available at the download gateway if they do not have a copy of the installer for the presently installed version of SEOM. Placing it in the same folder as the data file will hopefully ensure that it is being backed up for disaster recovery purposes as well.

  10. Go to the Windows Control Panel and in Add/Remove Programs, Remove Monsoon Stone Edge Stone Edge Order Manager. If a Beta version of the program is being installed, this step may be skipped, leaving the general release of the program installed as a fall-back precaution.

  11. Using My Computer or the Windows Explorer, locate the setup (installer) program that was downloaded in step 7. Right-click the installer icon and select Run as Administrator.

  12. Follow the instructions on the screen to install the program. We STRONGLY RECOMMEND installing the program in the default folder (c:\StoneEdge).

  13. With all other users still out of the program, run the new version on one workstation and convert the data file to the new version's format.

  14. Once satisfied that the program is working fine, backup the store data file once more and install the new version of the program on all other workstations in the complex.

  15. For information about installing the SEOM on a network, please refer to Installing SEOM.

 

Additional Information

Backup Data File

Custom Report Maintenance

Installing Stone Edge

System Requirements

Created: 10/10/11

Revised: 2/3/15

Published: 04/13/16