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Importing Orders from a Supported Shopping Cart's Text File

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Overview

Occasionally, for reasons out of Order Manager's control, it may be necessary to import order information from a supported shopping cart an e-commerce software system that allows a merchant to sell products on the Web. In the context of the Order Manager, it refers to the settings that describe a merchants web store to the program, allowing it communicate with the online shopping cart and import orders, and other information etc. via a text file, rather than by direct XML a mark-up language similar to HTML, except that it is used to structure data, not display it. XML is used to order data in such a way that it can be passed between applications with relative ease. import. Follow the instructions below to perform the import.

This process will not work for unsupported shopping carts. To import orders from a text file for an unsupported shopping cart, the user must have a generic shopping cart a shopping cart for which Stone Edge Order Manager does not provide built-in support. It is possible for a merchant to purchase a Generic Shopping Cart license from Stone Edge Technologies in order to import orders, etc. into the Order Manager from such a cart, but the merchant or a third party programmer has to set up the actual integration themselves. Stone Edge provides a Developer's Guide that contains the necessary program specifications to accomplish that task. A generic shopping cart may also be referred to as a "custom" shopping cart. license for the Order Manager and an Import Template must be created.

When importing data from a text file, if the data contains commas, the file should be saved as a tab-delimited file, not a csv.

Quotes should not be present in text files, regardless of whether it is a csv or tab-delimited file, or you will encounter errors.

Importing Orders from a Text File

1. Obtain the text file from the shopping cart. Consult the cart vendor for specific instructions.

2. Determine the location of the New Orders folder used by the Order Manager by pressing the Ctrl+Shift+C keys simultaneously while at the Main Menu.

3. The newly downloaded text file should be placed in the New Orders folder. It should also be the only file in the folder. If other files are already in there, move them to another folder or delete them if they are old and those orders have already been imported.

4. At the Main Menu of Order Manager, click the Import Orders button or Import link of the Orders section, depending on the version of the Order Manager that is being run.  

5. Select to mouse "left-click" on an object, usually a row in a table, in the context of Order Manager documentation the appropriate cart from the list and click the Import from Text File button instead of the Import via Internet button.

Created: 1/18/12

Modified: 12/2/14

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