On behalf of our entire team, welcome to Stone Edge Technologies! We’re happy you’ve chosen Stone Edge Order Manager as your solution provider. While every implementation is unique, we have developed this overview to give you an idea of the various phases of the process.
Review and Planning (1- 14 days) - The Implementation team reviews all information gathered during the sales process and prepares an Implementation Project Plan. This will include a more detailed explanation of the steps involved in the launch process.
Implementation Events (3-6 weeks) - The Stone Edge Order Manager standard implementation process includes the following events:
Finalize Schedule
Stone Edge Order Manager Installation and PCI Configuration
Product Training and Practice
Post Training Q and A
Launch into Production
Review the system requirements to determine whether your meet our specifications.
Take some time to explore the materials available to you in the OMS Knowledge Base.
Let us know if you’re interested in starting the eLearning courses.
During the Review and Planning phase we will be validating specific details in order to create your customized Implementation Project Plan, so we may be contacting you to gather additional information. Once this phase is completed your Implementation Project Manager will reach out to you with your Project Plan which will include the proposed implementation schedule.
We look forward to working with you and we’ll be in touch soon!