Order Manager Features: Order Processing & Fulfillment


The Stone Edge Order Manager is a feature rich back office utility to aid in maximizing your companies productivity and profitability.  Take a look at some of the core features below.  Click on them for more detailed information.  Or, for a complete non-descriptive feature list click here.

Real-time order status information for your Website!  With the Stone Edge Order Status System you can easily:

  • Add a new level of sophistication to your Website.
  • Improve your customer service.
  • Save time and money by reducing your "Where's my order?" telephone calls. 

Here's how it works:

We start with the Stone Edge Order Manager. The Order Manager has about 30 events that the Order Status System can track, such as Order Received, Ship Date Entered, Tracking Number Imported, etc. The merchant decides which of those events to track, and enters status text to use for each event. Finally, they include links to the status system in their email messages and on their website.

Whenever a status event occurs, the Order Manager immediately sends that information to our servers. 


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