Real-time order status information for your Website!
With the Stone Edge Order Status System you can easily:
- Add a new level of sophistication to your Website.
- Improve your customer service.
- Save time and money by reducing your "Where's my order?" telephone calls.
Here's how it works:
We start with the Stone Edge Order Manager. The Order Manager
has about 30 events that the Order Status System can track, such as Order
Received, Ship Date Entered, Tracking Number Imported, etc. The merchant decides
which of those events to track, and enters status text to use for each event.
Finally, they include links to the status system in their email messages and on
their website.
Whenever a status event occurs, the Order Manager immediately
sends that information to our servers.