2009 Stone Edge User Conference

The dates have been set for the 2009 Stone Edge User Conference. Here are the details:

When:  April 17th – 19th, 2009
Where:  Philadelphia, PA
Hotel:  Sheraton Society Hill

Room Rate: $179 per night

Conference Price:
$600 per person
Late Registration (after March 18th)

The Sheraton is in the beautiful Society Hill section of Philadelphia, in easy walking distance of Independence Hall, the Liberty Bell and other historic attractions, as well as restaurants, theaters and clubs around Chestnut Street and South Street.

If you have not attended one of our Conferences yet, it’s a great chance to meet the Stone Edge staff and other Order Manager users, learn about new Order Manager features, share knowledge and experiences and find new ways to improve your order management and your bottom line! To see what our Conferences are like read about our 2008 Conference here.

Power Point Presentations

Workflow, Tips & Tricks, Automation
Inventory & Sub-SKU’s
Quickbooks
Pick, Pack & Ship / Fulfillment
Security
The Warehouse Manager
Moving Up: When and How to move your business up to the Enterprise Version

Schedule

Sponsors

www.bronto.com
888-BRONTO1

Bronto is an industry-leading email marketing service provider based in Durham, NC. Since its’ founding in 2002, Bronto has simplified email marketing for businesses and organizations by offering a powerful, easy-to-use, email marketing solution together with industry-leading client services. The exceptional deliverability, detailed analytics and robust feature set of the Bronto application enables marketers in retail and other industries to easily and effectively implement email marketing that results in a positive ROI and business growth.

www.commercev3.com
888-544-2211
CommerceV3 is a web-based system that allows users to create, populate, customize, maintain and track e-commerce storefronts. It makes selling online as easy as possible, without sacrificing real power. Designed from the ground up for direct-mail merchants, it features integration with order management packages as well as tools to customize pages, drive traffic, manage online inventory availability, process orders, and track revenue.

www.fcbco.com
804-740-8743
F. Curtis Barry & Company is a nationally recognized operations and fulfillment consultancy providing service to the multichannel (catalog, e-commerce, and retail) industry. For the past 23 years, we have collaboratively developed actionable solutions for our clients that combine both proven industry best practices with the latest technology available in the industry. These solutions become part of the foundation for successful operation strategies to assist in improving our clients’ total profitability, boosting efficiencies and productivity, lowering operating costs and expenses; all while maintaining a high level of customer service that is second to none.

www.infopia.com
888-337-6352
Infopia provides eCommerce software and services with its Infopia Transact solution to help merchants grow their online business. From managing inventory across multiple online channels, to creating enterprise level websites, to integrating business applications such as CRM, Infopia has the right tools to increase online revenues. Infopia is an award-winning eCommerce solution company headquartered in Salt Lake City, Utah. For more information, contact an Infopia eCommerce Expert at 888.337.6352 or visit www.infopia.com.

www.advancedbarcode.net

Advanced Barcode Systems LLC was founded in 1996 and has been providing innovative wireless barcode solution to the industry for over a decade. ABS LLC has designed and assisted in the design and implementation of wireless systems at Revlon, Levi Strauss, JC Penny, GES Exposition Serivces, SuperShuttle, Allied Signal APU division (now Honeywell), Turbo Resources, Lund Cadillac, Legends Cadillac, Kachina Cadillac, Galpin Motors and most recently Scrapbook.com.

www.endicia.com

Endicia is the leading Internet Postage service provider, with over 25 years of experience in the postal industry. Endicia lets users print postage with just a computer, printer, and an Internet connection. Integrated into more than 60 applications, Endicia’s PC and Mac applications allow users to print postage and shipping labels for all domestic and international mail classes that can be purchased at the Post Office retail counter. Endicia’s functionality includes discounted Delivery and Signature Confirmation™, discounted Parcel Insurance made available by Endicia, Stealth Postage™ and pre-filled customs forms. Endicia supports most desktop printers and dedicated label printers.

www.emerchantdiscount.com
866-979-0260

eMerchant is one of the nation’s leaders in providing merchant accounts and ecommerce gateways. We currently support some of the largest online retailers and build long term business relationships. We offer some of the lowest rates in the nation while providing a full staff for personal support. A true advocate.

www.avalara.com
877-780-4848

Avalara eliminates the hassle of managing sales and use tax complexities for businesses of all sizes through its web-based Software as a Service (SaaS) technology. Now offering integrations with more financial applications than any other sales tax solution on the market, Avalara provides the easiest, most accurate and affordable way for businesses to address all of their statutory sales and use tax requirements end to end.

www.altaireon.com
952-223-2003

Altaireon provides software and database development solutions and information technology (IT) business services to a wide range of customers and industries. We specialize in commercial grade feature rich desktop solutions, back office development and integration, and internet related solutions. Our latest commercial offering is Communiqué for Order Manager. It is a feature rich desktop based professional grade reporting tool designed to tell you more about your on-line business with Order Manager. Communiqué for order Manger is available in both standard and enterprise editions. Go to http://www.altaireon.com for more info about Communiqué.

www.yahoo.com

As part of the Yahoo! Small Business suite of products and services – Yahoo! Merchant Solutions is an award-winning ecommerce solution that supports billions of dollars in transactions annually. With more than 45,000 customers, Yahoo! Merchant Solutions offers the unique business insights, flexibility, and proven reliability to support some of the largest merchants on the web. In fact, Yahoo! has hosted more of the Internet Retailer 500 merchants than any other hosted ecommerce provider for the last 3 years.

Guest Speakers

Joseph “Tocky” Lawrence Vice President F. Curtis Barry & Company	Joseph “Tocky” Lawrence has over 28 years experience in managing IT, call center and fulfillment center operations for catalog and Internet businesses. His consulting assignments with F. Curtis Barry & Company include: improving customer service and reducing costs in call center operations; work flow improvement and cost reduction in fulfillment centers; system requirements search and selection for e-commerce, direct order management and warehouse management systems; conducting benchmarking exercises in call center and fulfillment.Mr. Lawrence was, formerly senior director of fulfillment with the National Wildlife Federation, the nation’s largest not-for-profit conversation education organization. He was responsible for call center, fulfillment and IT for 25 years.
Bob Russo General Manager PCI Security Standards Council	Bob Russo, the first general manager of the PCI Security Standards Council, will work with representatives from American Express, Discover Financial, JCB, MasterCard Worldwide and Visa International to drive awareness and adoption of the PCI Data Security Standard. Russo will report directly to the Executive Committee and be responsible for driving the organization’s policies, as well as meeting its goals to create education programs, establish pools of certified QSA’s and ASV’s and incorporate feedback from all stakeholders across the payment chain into the work of the council and the development of new standards.As part of his responsibilities, Russo oversees the PCI Security Standards Council’s training, testing and certification programs for Qualified Security Assessors (QSAs) and Approved Scanning Vendors (ASVs) and related staff, serving as a key resource for the certification process. He also coordinates research and analysis regarding PCI DSS, soliciting feedback from the vendor and merchant community, and driving recruitment of stakeholders as Participating Organizations in the Council.Russo brings more than 25 years of high-tech business management, operations and security experience to the PCI Security Standards Council.  Most recently, he served as the vice president of Commercial Sales for Secure Info, a provider of security, risk and compliance services and software. He was also a founder of a number of software and security companies including Network-1 Software & Technology and ATC Security, a security compliance company created to assess compliance of payment industry stakeholders, later acquired by Ambiron LLC.  In addition, Russo has held executive management positions in a number of focused security, software and technology organizations including: C-S Computer Systems, H&M Systems Software, Inc., Exodus Communications Inc. and ATW Corporation. A successful, results-oriented, entrepreneurial sales and marketing professional, Bob will seek to guide the organization through its crucial charter, focused on improving data security standards for merchants, banks and other key stakeholders involved in the global payment card transaction process.
Roxanne M. Brown QuickBooks Advanced Certified ProAdvisor QB4YahooStores.com	Roxanne M. Brown has over 24 years experience in office management, bookkeeping, seminar instruction, and consulting. Roxanne recently spent three years as Director of Education and Seminar Instructor for a local accounting firm that wanted to target the ever expanding QuickBooks market. She also served as their Certified QuickBooks Pro Advisor Consultant and integration specialist. She is currently a seminar instructor for the California Education Foundation, conducts local seminars for CPA’s and organizations in the Maryland area, and travels for on-site speaking engagements around the U.S.Roxanne is a member of the Intuit Developer Network, QuickBooks Advanced Certified ProAdvisor, member of American Institute of Professional Bookkeepers, a Managing Editor of the Intuit Developer Network Advisory Council (IDNAC) Newsletter, member of Association of QuickBooks Technologists, and a Strategic Partner of For the Love of Business.Roxanne has also been a Featured “Ask The Expert” for Intuits’ QuickBooks Community.
DJ Waldow Director of Best Practices Bronto Software	DJ Waldow, Director of Best Practices for Bronto Software, advises clients and prospects on email marketing best practices. DJ is well-known as an industry leader who is actively involved in a variety of venues. Specifically, DJ serves as Co-Chair of the Email Experience Council (EEC) Roundtable on Consumer Education, contributes to the EEC blog, and is an active member in the Email Marketers Club. Also frequently published and quoted, his name can be found in numerous publications including DM News, Entrepreneur Magazine, Catalog Success, Marketing Profs and iMedia Connection.As a primary contributor to the Bronto Blog and via social media outlets such as Twitter, DJ strives to promote best practices and help Bronto clients and others in the industry, become better email marketers. Focusing on permission-based marketing policies, DJ is also a deliverability expert who works closely with ISPs and deliverability partners such as Return Path and Pivotal Veracity.
John Osman VP Business Development Avalara	John Osman, Vice President of Business Development & Strategic Accounts, joined Avalara by way of the company’s acquisition of Independent Systems in May 2008, where he was vice president of Sales and Marketing. With more than five years experience in the sales tax industry, John has been instrumental in forming partnerships with Infor, SYSPRO and Everest, providing ISPI with a critical edge in the industry. John graduated from Indiana University with a Telecommunications major and a minor in Economics. He also holds a Certificate of Business from the Kelley School of Business.

Session Descriptions

“Enterprise Version Round Table Discussion”
Presenter: Barney Stone
An open discussion about the Stone Edge Order Manager Enterprise Version. Experienced Enterprise Version users will talk about how they use the program, including hardware choices, customizations and integrations with other systems. That will be followed by open Q & A. Topics will include when to upgrade to the Enterprise Version, hardware and software requirements, maintaining and optimizing SQL Server, etc. Current Enterprise users should come away with useful information about ways to improve their operations. Other Order Manager users will have a better idea of whether and when they should upgrade, and what that will entail.

“Security”
Presenter: Kevin Horowski
If you worry that employees may have access to parts of the Order Manager that can compromise your business or that storing your customers’ private data in your database might be a security breach then this session is for you. We will cover a multitude of ways to safely store and manage both your customer’s and your own company’s sensitive and private information. A walk through of the Order Manager’s built-in security system will also be addressed including how to create users and groups as well as how to limit different areas of the program to particular users through group permissions.

“PCI Compliance”
Presenter: Bob Russo & Kevin Smith
Get details on the latest Payment Card Industry Data Security Standards (PCI-DSS) adopted on October 1, 2008. Bob Russo, General Manager of the Payment Card Industry Security Standards Council will be on hand to discuss the PCI-DSS Certification Process and provide information on current deadlines for PCI compliance for the merchant. They will also provide information pertaining to Payment Application Data Security Standards (PA-DSS) which impacts your order management software and possibly your website’s software.

“Purchase Orders & Drop-Shipping”
Presenter: Kevin Smith
This session will be a complete tour through the wonderful world of managing your purchase orders and drop-ships. Find out how to automate the ordering process. Understand how to deal with ever-changing list of details that must be managed in the purchasing system. Find out what “loosely connected data” means. Find out how to order your product in lots. Find out how to manage your drop-ship orders using the Purchase Order System. Track what you have and have not paid for in the Purchase Order Invoicing system. Understand what this all means to your bottom line in your accounting application of choice.

“QuickBooks”
Presenter: Roxanne Brown
This session is devoted to the setup and operation of the Order Manager when working with Intuit’s QuickBooks. The Order Manager can send sales, deposit, receiving and invoicing data to a variety of accounts that you have defined in QuickBooks. Understanding which accounts to use, and why, is one of the highlights of this session, which is hosted by Roxanne Brown who is a Certified QuickBooks ProAdvisor. She will also discuss a number of “gotchas” that merchants need to be aware of and what you will need to do to prepare for end-of-year and the quickly approaching tax season.

Getting to the Conference

If you are not driving to the conference, the best airport to fly into is Philadelphia International Airport (PHL).

Ground Transportation options from Philadelphia International Airport:

By Taxi – $28.50 per ride (ideal for multiple people):
  – All Taxi rates are based per trip not per person. Most taxis can accommodate up to 3 passengers. In some cases certain vehicle types can accommodate 4 passengers.

  – The $28.50 Flat Rate is from the Airport to the Central Philadelphia Area which includes the location of the hotel.

By Rail – $8.00 per person:

From the Airport take the SEPTA Regional Rail “R1″ train to 30th Street Station
From 30th Street Station take the Market Frankford Line Subway to 2nd Street
Walk approximately 5 minutes (2 blocks) south on 2nd Street to Walnut Street and arrive at the Sheraton Society Hill on the left.
For more information regarding ground transportation please visit the following resources:

Philadelphia Internation Airport: http://www.phl.org/ground_transportation.html
SEPTA: http://www.septa.org/