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Standard Setup Service
Stone Edge offers a combined six-hour Standard Setup session to be spread out over two days and completed within twenty-four to forty-eight hours. The Standard Setup provides you with the benefits of the Express Setup PLUS the added benefits of data importing; limited report customization; enhanced packing and shipping review; training for your staff and more. Your integration expert/specialist will be your technician and consultant – providing you with a greater level of understanding and usability of the Order Manager by the end of your sessions. This service is ideal for those who are looking to greatly reduce the learning curve and those looking to explore beyond the basic features that the Order Manager has to offer.
Configuration/Training
What’s Covered:
- Service and Training Provided by a Senior Technician
- Installation on 1 PC
- Cart Integration
- Order Import
- Manual Order Entry
- Process Orders at View Orders Screen
- Charge a Credit Card
- Place a drop-shipment
- Approve it
- Send email
- Print paperwork
- Returns & Exchanges
- Print Shipping Label via QuickShip or Pack & Ship w/ built-in shipping integrations
- Order Status Updates to shopping carts or the Stone Edge Order Status System.
- Inventory
- Sub-SKU’s
- Real-time Inventory
- Initial product catalog import from a cart and/or text file
- Suppliers
- Importing Suppliers from a text file
- Instruction on mapping suppliers to products.
- Question & Answer Session
- Consulting Session
- Assist with basic formatting and branding of the order confirmation and shipment confirmation email templates.
- Establish store-specific branding on email templates, the packing slip template and invoice template for multi-channel merchants
- “Homework” assignments to continue the configuration between sessions
What’s Not Covered:
- Purchase Order System
- POS
- Subscription Manager installation and configuration
- Hardware Configuration of any kind
- Quickbooks
- Data Entry
- Custom programming of any kind
- Setup of more than one Order Manager data file
- Configuration and/or Training of 3rd Party Applications
- Multi Order Processor, Approval Rules and other automation features
- SQL Server Setup for Enterprise Edition Users
- MS Access Installation
Standard Setup Service
$750.00
