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Implementation and Training Services
From nuts and bolts installation to training, custom configuration and consulting – we offer levels of personalized service that will efficiently set you on the path to utilizing the Order Manager for your business.
Stone Edge offers a combined six-hour Standard Setup session to be spread out over two days and completed within twenty-four to forty-eight hours. The Standard Setup provides you with the benefits of the Express Setup PLUS the added benefits of data importing; limited report customization; enhanced packing and shipping review; training for your staff and more. Your integration expert/specialist will be your technician and consultant – providing you with a greater level of understanding and usability of the Order Manager by the end of your sessions. This service is ideal for those who are looking to greatly reduce the learning curve and those looking to explore beyond the basic features that the Order Manager has to offer. Read More »
Stone Edge offers a three-hour Express Setup session that will cover the basics to enable your business to import, process and ship your orders. Order Manager installation, shopping cart integrations, credit card processor configuration and more will be covered during this fast-paced “essentials” setup. This service is ideal for those on a limited budget who would still like some assistance with the setup and configuration of the Stone Edge Order Manager. Read More »
The Stone Edge Technologies Version Migration Service (VMS) is a service to assist merchants with the installation and upgrade to new releases of the Stone Edge Order Manager, including an overview of new features and other major changes. Read More »
Stone Edge offers a number of services that, due to time or intensity, are best covered independently. These are services that may involve a high degree of customization, training time or third-party integrations. These services are ideal for those that have already installed and setup the Order Manager and/or may be advanced users that are looking for report customization or a specific gap in knowledge to be filled. Read More »
