System Requirements

Software Requirements

You will need a full copy of Microsoft Access on each computer that runs the Order Manager program. A computer that is used as a file server (to store the Order Manager data) does not require Access unless you also want to use that computer as a workstation. The Order Manager is compatible with the following versions of Microsoft Access:

• Microsoft Access 2000 with Service Pack 3
• Microsoft Access XP (2002) with Service Pack 3
• Microsoft Access 2003 with Service Pack 2 or Service Pack 3 with the Hotfix
• Microsoft Access 2007
• Microsoft Access 2010

Note: Service packs and “hot fixes” are provided by Microsoft.

• .Net Framework Version 2.0

User Licenses

The Order Manager Standard and Plus POS Editions include licenses for use on up to 5 workstations. The Order Manager Enterprise Edition includes a 10 workstation license. Additional licenses can be purchased here.

Shopping Cart Licenses

The Order Manager comes with a license to use it with one type of shopping cart (such as Yahoo, Miva Merchant, Magento, etc.) The one license lets you use the Order Manager with as many shopping carts of that type as you wish. To use the Order Manager with other shopping cart types, a license is required for each. Additional shopping cart licenses are available here for a one-time fee of $350 each. Several cart types also require special software or services that add additional costs. Those cases are noted in the list of cart types below.

The following list only includes shopping carts where support is limited to specific versions or that require additional software. If a supported shopping cart is not listed below, the Order Manager is compatible with all versions of that cart. For a list of all carts that are compatible with the Order Manager, click here.

• Able Commerce
  • Version 3.0 Cold Fusion only.
  • Version 4.3 ASP.net and Cold Fusion.
  • Version 5.2 ASP.net and Cold Fusion.
  • Version 5.5 ASP.net and Cold Fusion.
• Amazon Seller Central – A 3rd-party program called Semplice is required for two way communications with Amazon Seller Central.
• Cart32 – Requires a Real-Time Order Link subscription for importing orders via the Internet.
• Channel Advisor – Enterprise and Merchant versions.
• CRELoaded – Versions 6 or higher
• eBay- Requires a subscription to eBay’s Blackthorne Pro.
• LaGarde StoreFront – Versions 6.0 and up. Must have a dedicated SSL certificate.
• Miva Merchant – Versions 4.X, 5.X. Supports many add-on modules for inventory tracking, status updates, etc.
• Monster Commerce – Versions 4.0, 4.1.
• osCommerce 2.2 – MS2 or higher.
• PDG Commerce - Only “PDG Commerce” is supported;  ”PDG Shopping Cart” and “PDG Commerce Lite” are not compatible.
• ShopSite
  • ShopSite Pro versions 4.x – 8.x.
  • ShopSite Manager versions 4.x – 8.x.
  • ShopSite Pro version 6.3 or higher for direct import of orders via the Internet.
• X-Cart – versions 4.0.x – 4.3.x
• Yahoo!Store, Yahoo Merchant Solutions
  • Requires a Real-Time Order Link subscription for importing orders via the Internet.
  • Inventory synchronization (optional) requires a Real-time Inventory Link subscription.
• ZenCart – Version 1.2 or higher

Hardware Requirements

• Microsoft Windows® XP, 2000, Vista, 7 or later.
• 500 megahertz (MHz) processor or higher.
• 256 megabyte (MB) RAM or higher; 1 gigabyte (GB) recommended.
• 1.5 gigabyte (GB) disk space. This will vary depending on where your data file is located and how much data is stored.
• 600×800 resolution monitor (1024×768 or higher recommended).
• Internet functionality requires an Internet connection; high-speed broadband access recommended.
• A Local Area Network (LAN) or equivalent is required for multiple computers to share data.
  • 100 Base-T or 1,000 Base-T (“gigabit”) Ethernet is recommended
  • Not recommended for use over wireless networks

The Stone Edge Order Manager Enterprise Edition

• SQL Server 2005 or higher (any edition).
  • Server requirements will vary depending on which edition of SQL Server you use.
  • Please refer to the system requirements provided by Microsoft for SQL Server. (http://www.microsoft.com/sql/prodinfo/sysreqs/default.mspx)

Point of Sale Hardware (Optional)

• Magnetic Stripe Readers: Two track (minimum) with a user definable prefix & suffix (header & terminator) for each track.
• Barcode Scanner: Must allow for programming of a user definable prefix & suffix.
• Cash Drawers: An executable “trigger” file that will send open commands to the drawer.
  • Some cash drawers are triggered by special codes on receipts printed by a compatible receipt printer. Those drawers require a minor customization of the Point of Sale Invoice.
• Receipt Printers: Any Windows compatible printer.
  • Customization of the Point of Sale Invoice may be required for your specific printer’s margins and paper type.
• Barcode Printers: Any Windows compatible printer.
  • The readability of barcodes depends greatly on the resolution of the printer and the quality and size of the labels stock. Inkjet printers are not recommended.
  • Customization of barcode label reports may be required to suit your printer.

Internet Connectivity

• Broadband Internet Connection recommended.

Credit Card Processing

One or more payment processing solutions from the list below are required to use the built-in credit card terminal. You can use the same gateway and account for all of your credit card processing, or use different ones for orders from each of your Web store, manual orders and point of sale orders.

• Authorize.Net
• CyberSource
• Echo, Inc
• JetPay
• LinkPoint
• PayPal Website Payments Pro
• PayPal PayFlow Pro
• PCCharge
• Protx (for use in the U.K.)
• QuickBooks Merchant Services
• Skipjack
• USA ePay
• Yahoo!’s payment system (for Yahoo! stores only)

Shipping

For integrated shipping label printing and rate look-ups:

• A valid UPS account for shipping via UPS.
• A valid Fedex account for shipping via Federal Express.
• Endicia’s DAZzle Premium for USPS label printing.
• Also compatible with ShipRush for FedEx, UPS & DHL shipping within the Order Manager.

For non-integrated shipping label printing:

• Any shipping application that can integrate with an ODBC connection, including UPS WorldShip and Fedex Ship Manager.
• Any shipping application that can import data from a comma- or tab-delimited text file.

Email

One of the following is required:

• A valid SMTP server. Required for sending HTML encoded emails and for bulk e-mailing.
• An email client (Outlook, Eudora, Outlook Express, etc.) installed and configured on each PC that will send e-mails through the Order Manager

Quickbooks (optional)

• Quickbooks Pro 2003 or higher