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Order Management
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As its name implies, Order Management is at the core of the Stone Edge Order Manager’s functionality. With well conceived automation points, a generous supply of integrations with shopping carts, payment gateways, fraud detection services and more, Stone Edge’s Order Management capabilities will make your operations lean, mean and profitable. Turn on order management features and watch your customer service personnel work faster, more efficiently and with fewer mistakes.
Order processing is a major strength with the Stone Edge Order Manager. It includes many built-in features to help you streamline and automate whatever order processing tasks your business operations require. Order processing can be a hands-on manual review of each individual order or a hands-off completely automated process or anywhere in between. Read More »
The Order Manager is compatible with the most popular payment gateways for processing payments. If you use any of the supported gateways, you can configure the Order Manager to work with your existing account(s). If you have multiple Web stores, the program can use the same or different accounts for each of them. Read More »
Returns and exchanges can be a major headache for busy merchants. The Order Manager can help by providing the tools and flexibility you need to handle returns and exchanges efficiently. Read More »
The simple, straightforward design of the Stone Edge Order Manager’s POS system makes it easy to complete transactions quickly. To enter a sale, just scan an item, key in the amount received and press the Cash Sale button. Read More »
Automated drop-shipping reduces the time spent checking each new order, figuring out what has to be ordered and from which vendors, creating and sending the purchase orders to them, then trying to reconcile their invoices against your orders. Read More »
External fulfillment through 3rd party fulfillment centers is easily accomplished with the Stone Edge Order Manager. Send orders for items that get fulfilled through a fulfillment center by sending text or CSV files, PDF’s, or emails. Read More »
The Order Status System lets your customers see detailed up-to-the-minute information about their orders. While some shopping carts accept limited order status and tracking data from the Order Manager, none of them will take information about orders that did not originate in that cart, such as mail and phone orders, point-of-sale orders, etc. The Stone Edge Order Status System gives you one place where all of your customers can check the status for all of their orders, regardless of where they were placed! Read More »
