Affordable ECommerce Tools for Small to Medium Merchants

Order Status System

The Stone Edge Order Status System offers real-time order status information for your customers right from your existing Website!    The detailed status information for both the overall order and the individual items on the order are updated automatically.  Best of all, the Stone Edge Order Status System is compatible with any shopping cart system and doesn’t require any custom programming. Add a new level of sophistication to your Website:

  • Improve your customer service.
  • Save time and money by reducing your “Where’s my order?” emails and phone calls.

Here’s how it works:

The Order Manager has about 30 events that the Order Status System can track, such as Order Received, Ship Date Entered, Backorder Filled, Tracking Number Imported, etc. As the merchant, you decide which of those events to track and what you want the status text to say for each event. Then you include links to the Order Status System in your email messages and on your Website.

Whenever a status event occurs, the Order Manager immediately sends that information to our servers.

To check their order status, your customer either clicks a link in an email message that they received from you, or they go to your Website and enter their Zip code and order number. Our servers respond with up-to-the-minute information about their order. The response page includes your HTML header and footer so it has the “look and feel” of your Website. If any tracking numbers have been entered or imported for the order, they appear as hyperlinks to UPS, USPS, FEDEX or other shippers’ order tracking pages.

Here’s the “live” Order Status System for Stone Edge Technologies. If you have placed an order recently, you can track it here:

Check the Status of your Order:

Enter your Order Number:

And your Zip Code:

To see the status of a sample order, enter 100 for the Order Number and 10000 for the Zip code.

Use the links below to order this service to use on your own Web site:

Add To CartOrder Status System – 100 Orders Per Day - $350.00
The Order Status System for an average volume of up to 100 orders per day.

Add To CartOrder Status System – 500 Orders Per Day - $700.00
The Order Status System for an average volume of up to 500 orders per day.

Add To CartOrder Status System – 1,000 Orders Per Day - $1,000.00
The Order Status System for an average volume of up to 1,000 orders per day.