Trouble Adding or Removing Line Items and/or Notes Missing

Background

 

The user has trouble adding or removing line items and/or Notes are missing.

 

 

Cause

 

The Active X control is not registered.

 

 

Solution

 

Re-register the cttree.ocx Active X control.

 

1. Go to Start>Run.

2. Enter the following exactly as it appears below:

regsvr32.exe "C:\stoneedge\cttree.ocx" /u

3. Go to Start>Run.

4. Enter the following exactly as it appears below:

regsvr32.exe "C:\stoneedge\cttree.ocx"

 

 

 

See Also

 

Manually Registering DLL's and ActiveX Controls

Troubleshooting the Order Manager