Amazon Orders Not Exporting to Fulfillment Centers

Background

If you are exporting orders to a fulfillment center, some or all of your orders coming from Amazon and Amazon Seller Central may not export to your fulfillment center.

 

 

Cause

 

A payment method is required for the order for the fulfillment center export routine to run properly.  Amazon orders will most likely not have a payment method

 

 

Solution

 

Go to [Set System Parameters].  Browse to the Amazon group.  Find the parameter "AmazonPaymentMethod".  Set this parameter to a generic payment method of your choice, for example, "Generic1".

 

From this point forward all Amazon orders which do not have a payment method will be assigned the payment method that you select and the fulfillment export process will run successfully.