Logging Payments or Credits vs Virtual Credit Card Terminal
There is a distinct difference between logging payments or credits on the Pricing tab and charging or crediting a customer's credit card via the virtual credit card terminal on the View Orders dialog box.
The CC Terminal tab becomes available after you configure the Order Manager to use a credit card gateway.
Clicking Transmit causes a payment to be made or a credit to be issued through the banking system.
The Pricing tab is always available.
The Enter Payment button is used to record cash, money order, or personal check transactions and credit or debit transactions processed through a PIN terminal. If you click on the Enter Payment button, the Enter Amount of Payment Received dialog box opens:
If a credit is owed to a customer, the Log Credit Issued button is visible instead of the Enter Payment button.
If you click on the Log Credit Issued button, the Enter Amount of Credit Issued dialog box opens:
After you enter a cash payment, the payment is noted as in the image below:
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