Introduced in Version 3.01.
It is possible to send HTML-formatted email messages from within the Order Manager. Messages can be sent in the plain text format, in both plain text and HTML, or in HTML only. If you send a message in both plain text and HTML, the recipient sees the message in one format or the other, depending on how their email program is set up. We recommend that you send email in both plain text and HTML to increase the chances that your customers will see the message.
Note: This feature is available only if you use the Order Manager's built-in SMTP email system (i.e. the EmailSendMethod system parameter is set to Order Manager).
Wherever you can preview and edit email in the Order Manager you can preview both the plain text and HTML versions of messages (if there is an HTML section in the email template), but you can only edit the plain text version.
To edit the email, click on the Edit Message tab.
Edit the text version of the message:
To edit the HTML version, you must edit the actual email template. To do so, click on the Edit Template button and make your changes in the Edit Email Templates dialog box.
Below is an example of what an email template formatted in both plain text and HTML looks like. Begin and end the HTML section of the email by inserting the <<HTML Start>> and <<HTML End>> tags in your template. Type the full HTML source code within those tags, including any Order Manager tags that you want the program to replace with data from your files. Any text that is not within the <<HTML Start>> and <<HTML End>> tags is processed as plain text and sent as the text-only version of the email. In most cases, you will want to repeat the entire email message within the <<HTML Start>> and <<HTML End>> tags.
<<OrderDate>>
Dear <<OrderName>>,
Thanks for ordering from <<CompanyName>>.
We appreciate your business!
- The Staff at <<CompanyName>>
<<HTML Start>>
<p><<OrderDate>></p>
<p>Dear <<OrderName>>,</p>
<p>Thanks for ordering from <b><<CompanyName>></b>.</p>
<p><i>We appreciate your business!</i></p>
<p>- The Staff at <img src="http://www.stoneedge.com/images/stomediumsm.gif'">
<<HTML End>>
If you wish to include your company logo in an HTML email, add the <<img src>> tag within the <<HTML Start>> and <<HTML End>> tags. The tag should point to your logo file that is stored on your web server. See the last paragraph in the example above (e.g.<img src="http://www.stoneedge.com/images/stomediumsm.gif">).
See Also