This article pertains to the Store Setup Wizard introduced in the Order Manager version 5.804.
There are two pages in the Order Status System section of the Setup Wizard:
Configure the Stone Edge Order Status System
Set Up Order & Item Status Events
The Order Manager can track status changes for your orders and their individual line items. That information can be used for internal purposes in your company and for communications with your customers. The Order & Item Status Events system is a feature of the Order Manager that sets order status codes. This order status information can be used for internal reference; it can be sent automatically to the Stone Edge Order Status System; and it can trigger status updates to some shopping carts (depending on cart capability).
The Order Status System is an add-on service to the Order Manager providing up-to-the minute order status information to your customers via email link or website, hosted by Stone Edge servers. This service is available for an additional cost of $350/year.
Note: It is not necessary to subscribe to the Order Status System to use the Status Events feature. It is an option for merchants whose carts do not support status updates.
If you are not going to use Order & Item Status Events or the Order Status System, you can skip this section.
If you have purchased the Order Status System:
Complete the fields in the Account Information and Server Information boxes. The information necessary to complete these pages is provided by Stone Edge Technologies, Inc. when you purchase a subscription to the Order Status System.
Check the Use Status Updates and Send Updates to Order Status System boxes.
For expanded Order Status System setup instructions, see Setting up the Order Status System.
If you're using the Order & Item Status Events system for internal purposes or to send status updates to your compatible shopping cart, check the Use Status Updates box. (In effect, this is the same as setting the UseStatusUpdates system parameter [in the Program group] to True.) Additionally, if you're sending status updates to your compatible shopping cart, refer to the cart-specific Order Status document in the Knowledge Base for any additional steps necessary to complete the setup. Go to the Knowledge Base>Table of Contents> Specific Shopping Carts and find the book of documents for your cart.
When this screen is opened for the first time, it is necessary to click the Load Default Status Events button to populate the Item Status and Order Status columns with pre-defined, default status names (labels). The merchant can use the suggested Status Labels for those Events, choose different Status Labels from the drop-down lists (as shown above), or create their own status labels (some carts restrict the status names/labels that can be used).
To create a custom status, click the Enter Status button, enter the name in the Status field of the Add Order & Item Status Options window, and click Save.
The custom status will appear in the Item Status/Order Status list.
Check the Notify Cart box on the row of an event(s) to trigger an update to a shopping cart or the Order Status System when an order/item's status is changed to the status that is defined in the Item/Order status column.
The default status event settings can be restored by clicking the Load Default Status Events button, however, it will not clear the Notify Cart check-boxes.
Note: After the status events feature has been setup and is running properly, use this button with caution as there is no "Undo" button, and custom settings will be lost.
When finished with this page, click the next arrow at the bottom of the screen 
to proceed to the next section.
The following articles will help you navigate the Order Manager Setup Wizard. If you're just beginning the Setup Wizard, follow the articles in order. Otherwise, click a link below to jump to that section:
Order Status System
Created 2/16/09
Updated 9/8/09