Updating Order Status with AbleCommerce

To use the Status Events feature within the Order Manager only, set the Program group system parameter UseStatusUpdates to True (for all versions of Ablecommerce). By itself, the status events system only sets status codes within the Order Manager; it does not necessarily transmit order information to your website.

To configure the Order Manager to notify your website of order status changes, you must set the system parameters listed below (AbleCommerce v4.3 only) or activate the status events for which you want the Order Manager to send data to AbleCommerce (Ablecommerce v5.5 only).

Set System Parameters - AbleCommerce v4.3 only

AbleSendStatusUpdate (in the AbleCommerce parameter group) - set to True to post order information and status changes to your AbleCommerce website. Set to False to turn off this function.

If AbleSendStatusUpdate is set to True, the following parameters must also be set:

AbleID – Enter the Username of an administrator of your Able Commerce store.
AblePassword – Enter the administrator’s password.
AbleGroupAndStoreID – Enter the Store Group ID (SGID) number and the Store ID (SID) separated with a tilde("~”). For Example: If your store is number 8 in Store Group 5 then the parameter is entered as "5~8” (without the quotes).
AbleURL – Enter a URL that points directly to the .cfm file provided with the Order Manager and installed in your Able Commerce store directory. For Example: A typical installation of Able Commerce would install the store directory on the following path:
www.mystore.com/acb/stores/1/

The "omexpt4.cfm” (or omexpt4.asp) file provided with the Order Manager should be ftp’d into your store directory (in this example directory "1”). The AbleURL parameter would then be:

www.mystore.com/acb/stores/1/omexpt4.cfm for Cold Fusion stores or
www.mystore.com/acb/stores/1/omexpt4.asp for Active Server Pages (ASP) stores.

AbleCommerce only supports status changes at the order level. The Status Labels entered into Order Manager must match the labels below for Able Commerce to change the order’s status. The following five status levels are supported:

Pending

Paid

Shipped

Canceled

Chargeback

Activate Status Events- AbleCommerce v5.5 only

Get the latest version of the Order Manager and v3.300 or higher of the omexpt5.aspx script from the Software Download Gateway.
Go to Main Menu>Maintenance Menu>Setup Fuctions>Status Events.
Find the Order Add Tracking Number event.
In the Order Status column, click the drop down list and select "Shipped", if necessary.
Click the Notify Cart checkbox.
Activate other status events in the same way as required.
Click Close.