If you need to void a shipment or reprint any shipping documents with a tracking number, go to the Maintenance Menu> Shipping & Fulfillment and select View or Void UPS Shipments. This will open the Recent UPS Shipments screen. The screen defaults to show the tracking numbers for the current date. If you want to see tracking numbers for an earlier date, enter the date in the Starting Date field then press Enter.
This screen is also where you can print a UPS package pick-up receipt.
To void a UPS Shipment, check the Select checkbox option in the row(s) containing the shipment(s) to void then click on the Void Selected Shipments button.
Reprinting shipping documents is dependent on the ShippingDocumentRetentionDays system parameter (Shipping Group). This parameter is set to 30 days by default, but can be set anywhere between 1 and 60 days.
To reprint documentation for a tracking number, check the Select check box option in the row(s) containing the shipment(s) to reprint, and then click on the Reprint Selected Shipments button. If the documents are still available, the label (and in the case of international shipments, any supporting documentation) will be reprinted.
Shipping Packages with UPS Integration