Payment Button

This button is used to edit customer payments made outside the Order Manager. Examples include credit card transactions made through a PIN terminal, or cash, money order, or check-based transactions. Use this button to log, or "tell" the Order Manager that a payment has been received from your customer.

 

This button should NOT be used for transactions that can be sent directly to your credit card processor by the Order Manager.

 

  1. Click the Payment button on the Pricing tab of the View Orders screen. The Enter Amount of Payment Received form will appear.

 

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  1. Select a Payment Method. Depending on the Payment Method selected, certain fields will be active while others are unavailable.

  2. When a balance is due, the Order Manager will auto-populate the Amount field with the full balance due amount, but you can change it if necessary. Fill in the information on the form, and then click OK.

 

 

Updated 12/10/08