           
Friday, June 6th
Saturday, June 7th
Sunday, June 8th
*The conference schedule is tentative and subject to change. Here is a brief description of each session: One-on-One with Stone Edge A limited number of One-on-One sessions with Stone Edge developers and technicians will be available during the Conference. Topics can include just about anything related to the Order Manager. Sessions will be limited to 20-30 minutes in order to accommodate everyone who wants one. Sign-up sheets will be available at the Friday evening Meet & Greet Reception, and at the registration table during the Conference. One-on-One sessions are first-come-first-served, and we do not guaranty to have enough sessions available for everyone who wants one. Combined Sessions SEO - "The Do-It-Yourself Boot Camp" Presented by guest speaker Nathan Focht Merchants' Best Tips & Tricks This is your chance to show off some of the hard-learned lessons you have learned about running your business, and then to learn from other merchants’ experience, too! It doesn’t have to have anything to do with the Order Manager. What are your best tips and tricks for managing employees, negotiating with shippers and other vendors, improving your SEO, finding warehouse space, or any of the other myriad tasks that business owners and managers face. We will open the floor to anyone with a suggestion or a question, then vote for your favorites. If you like, bring along something from your company that we can give away as prizes for the most valuable and funniest suggestions, and the ones that come with the best stories. After a day and a half of serious classes, this session should be a lot of fun and valuable, too! Training Track Workflow, Tips & Tricks This session will cover various ways of handling your orders, from the time they are imported until they are out of the door. It will include modifying orders and handling returns, exchanges and RMAs. It will also cover many of the tips, tricks and shortcuts that will help you use the Order Manager even more efficiently. Custom Reports This session will be a primer on customizing reports. It will include the basics of using the Access report generator and the best way to integrate your custom reports into the Order Manager’s Custom Reports menu and to replace our standard reports with your customized versions. The course will also cover setting up the program to produce different invoice or packing slip reports based on the source of the order. QuickBooks Presented by guest speaker Roxanne Brown Packing & Shipping What are the different ways to print shipping labels with the Order Manager? Should you use the carrier's software (UPS Worldship, FedEx Ship Manager, etc.)? Or should you print your labels from within the Order Manager? Should you use the Order Manager's new built-in shipping system, or stick with ShipRush? How does "Pack & Ship" work, and how is it different from the new "Quick Ship" feature? Purchase Orders The Purchase Order system is very powerful, but that means there is also a lot to learn about it. This session will cover the different ways of generating purchase orders, modifying them, receiving inventory, reconciling the invoices from your vendors, etc. It will include both regular and drop ship purchase orders. Drop Shipping & Fulfillment What is the difference between drop shopping and using a fulfillment service? What are the different ways of sending orders to drop shippers and fulfillment centers? How can you get tracking data back from those companies and into the Order Manager, then out to your customers? Those questions and more will be covered in this session. Inventory A – General Info What are all of those inventory fields used for? How can you import and export product information? How does “real time inventory tracking” work? This session will cover all of the basics about managing your products and your inventory with the Order Manager. Inventory B – Sub SKUs Do you want to track your inventory down to specific attributes, such as color, size, style, etc.? The Order Manager can do that, but setting it up properly can be a daunting task. This session will cover everything from how to set up your products in your shopping cart, to configuring the Order Manager correctly for your business, to importing products and creating sub-SKUs. We will also cover alternate uses for product “options”, such as options that represent additional products. Power Users Track Automation The main purpose of the Order Manager is to help you streamline your operations and save time and money. In this session you will learn ways to use the Order Manager to further automate some of your daily tasks. Allow the program to process order approvals and capture funds at time of import. Use Batch Printing to process documents and shipping labels. Use the Multi-Order Processor to handle large numbers of orders in a hurry. Use the Batch Drop-Ship Processing system to send out all drop-ships with a single click. Batch fill your backorders after receiving against POs or mass email an update to your customers who may be waiting for those backorders. Customizing the Order Manager Did you know that the Order Manager has hidden buttons on some screens that can be turned on and used to call custom functions or open your own custom screens? Or that there are "hooks" throughout the program where custom functions can be linked in without disrupting the program? Learn the secrets of customizing the Order Manager, including sample code that you can use as a starting point for your own custom add-ons. The Enterprise Version Panel discussion and open Q & A session. Learn how some of the most experienced Order Manager users are expanding their operations with the Enterprise Version. See examples of Web-based add-ons that they have developed and hear how they are integrating the Order Manager with other systems. Find out how the Enterprise Version can help your company grow and will easily keep pace with that growth! Remote User Support This session will discuss and demonstrate different ways of using the Order Manager from remote locations. It will cover the use of applications like GoToMyPC.com and similar desktop sharing systems. Remote Desktop, Terminal Services and VPNs (Virtual Private Networks) are also possible server-based options that require additional planning during installation. Security What are the best ways to protect your customer’s sensitive data? This session will cover all of the ways to secure the Order Manager and your company’s information, including different ways to handle credit card data and how to set up Users, Groups and Permissions to control what your employees are able to do and see in the Order Manager. F. Curtis Barry & Co: Implementing Fulfillment Best Practices in Your Company As you grow, what are the industry best practices that will help you become more efficient and improve customer service?
Presenter Bob Betke, a vice president of F. Curtis Barry & Company for over 10 years, holds a degree in industrial engineering. Bob has 30 + years experience in strategic and business planning; project management; design and operation of fulfillment and distribution centers, as well as manufacturing and retailing. Bob is one of the co-presenters that has conducted the How to Improve Operations and Fulfillment seminar for Stone Edge customers. To read Bob’s full bio, visit FCBCO’s website http://www.fcbco.com/about-us/bob-betke.asp F. Curtis Barry & Company is consultancy specializing in multichannel business systems, fulfillment and operations, contact centers, forecasting and inventory management, benchmarking and inbound and outbound freight rate reduction. To learn more about FCBCO’s services, please visit their website at http://www.fcbco.com Warehousing This panel discussion and open Q&A session will include short presentations by several Order Manager users on how their companies handle warehousing, picking and packing orders, and shipping. Those will be followed by an open discussion where you can share your experiences and your questions and suggestions about warehousing and shipping with other Order Manager users. Conference Details & Registration The conference is open to anyone who wants to
attend but registration is limited to 150 attendees. Between now and May
1st, the price is $500 per person. After May 1st, the price per person will
increase to $600. The price will include most of your meals.
We have a block of rooms reserved at $119 per night. There is an
additional charge of about $10 per night for high-speed internet in the rooms.
(Wireless internet service will also be provided in the meeting rooms.)
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
